Privacy Policy
Last updated: June 2026
1. Introduction
At Tennessee Window Works LLC (“TN Window Works,” “we,” “us,” or “our”), we prioritize your privacy and are committed to protecting your personal information. This policy explains the types of data we collect, how it is used, and the measures we take to ensure your information is handled securely when you engage with our website or services.
2. Data Collection
We collect personal data including, but not limited to, your name, email address, phone number, service address, and details about your window or door project. This information is collected when you voluntarily submit it through forms on our website or communicate with us directly by phone, text, or email to discuss your service needs.
3. Data Usage
Your personal information is used primarily to respond to your inquiries, provide accurate estimates and quotes, schedule and complete your project, and ensure a smooth experience. With your consent, we may also use your information to send you updates, appointment reminders, service offers, or promotions.
4. SMS & Text Messaging
By providing your phone number and opting in through our forms, you consent to receive text messages from Tennessee Window Works LLC related to your inquiry, appointments, quotes, and service updates. Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance. Mobile opt-in data and consent are never shared with or sold to third parties or affiliates for marketing purposes.
5. Data Sharing
Tennessee Window Works does not sell, trade, or lease your personal data to third parties. We may share your information with trusted service providers (such as installers, suppliers, or software platforms) solely to fulfill your project or operate our business. Any data shared is subject to confidentiality and used only for the intended purpose.
6. Cookies
Our website uses cookies, small text files stored on your device, to enhance user experience, understand how visitors use our site, and improve our content. You may disable cookies through your browser settings, but doing so may affect website functionality.
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may include links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites and encourage you to review their policies before sharing personal information.
9. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, such as completing your project or responding to inquiries, after which it is securely deleted or anonymized in accordance with applicable law.
10. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 13. If we learn we have inadvertently done so, we will promptly delete it from our records.
11. Your Rights
You have the right to access, update, or request deletion of your personal information at any time. To exercise these rights, please contact us using the details below, and we will respond within a reasonable timeframe in accordance with applicable Tennessee and U.S. privacy laws.
12. Policy Updates
This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. Significant changes will be posted on this page. Please review this policy regularly to stay informed.
13. Contact Us
For any questions or requests regarding your personal information or this policy, contact us:
Tennessee Window Works LLC
Knoxville, Tennessee, USA
Phone: (865) 300-4884
Email: info@tnwindowworks.com